My 6 year old child was at the local pool with her group and two boys from another group pushed her down causing her to have a big scrape on her knee exposing her white meat. I was not contacted by staff at all.
They put a band aid over her knee and when I came to pick her up she was scared to tell me. No staff from her classroom told me anything about her being bullied or pushed they were simply no where to be found when I picked up my child. I then contacted the director of operations and the unit director which the unit director did not contact me back and the director of operations telling me to talk to the unit director.
Giving me the run around after my child has only been there for 4 days is not going to work. The staff is not properly trained to deal with children and do not know the correct procedures of notifying a parent when something happens to their child.
Reviewer is in unhappy mood. Disrgruntledparent101 is quite happy with activites they provided for the children. Please immediately contact the author of this review to discuss "child neglect" of boys and girls club customer care. Boys and Girls Club needs to "staff suspension" according to poster's claims.
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